Yeastar launched a native AI Receptionist integrated into its P-Series phone system (Cloud and Virtual PBX), a milestone in bringing agentic AI to business communications.
How it works
- NLP built on the company’s existing knowledge bases
- 24/7 availability with contextual, human-like routing
- Support for 34 languages and regional accents
- Deploys in minutes, natively integrated
- Handles high-volume FAQs, freeing agents for complex cases
The full Yeastar AI suite is integrated natively: transcription and summaries, multilingual TTS, WebSocket streaming, enriched CDRs and custom AI reports. The agentic roadmap will let AI agents run full workflows across CRMs, order management and scheduling platforms.
Arya Zhou, Head of Global Sales at Yeastar: “The AI Receptionist launch is a decisive step in our journey toward agentic AI. We are making autonomous AI accessible to businesses of every size, both functionally and economically.” Unlike Microsoft Teams Phone, RingCentral or Dialpad, neither 3CX nor Yeastar locks customers into a single AI provider — an open architecture lets you switch models without changing your telephony.